By
Sarfaraz Alam
Blogs
•
3
min read
Navigating the ever-changing landscape of industries, I observe the Freight and Logistics sector standing on the brink of a transformative shift, reminiscent of the changes witnessed by airline agents and taxi businesses in previous decades.
In my perspective, the digital age we are currently living in has set the stage for monumental alterations in the way shipping lines and airlines operate, threatening the existence of traditional agents. As I stand on the precipice of a new era, the question looms large: What will ensure the survival of the freight forwarding and logistics business?
Reflecting on the transformative journey of other industries, it becomes evident to me that embracing digitalization is the key to not just surviving but thriving in the face of change.
Between 2014 and 2015, the narrative of traditional taxi owners fearing extinction at the hands of ride-hailing apps parallels the apprehensions within the freight forwarding and logistics service providers community. However, history has shown that those who adapt to change emerge stronger and more resilient.
In my opinion, the freight forwarding industry, steeped in a century-old tradition, is currently grappling with the digital dilemma. However, the path forward is clear – a shift towards digital platforms that offer a multitude of advantages, transforming the way business is conducted. Just as traditional taxi drivers found new opportunities and increased efficiency through ride-hailing apps, I believe freight forwarders can unlock unprecedented potential through digital platforms such as HashMove!
By fully embracing digital platforms, I think freight and logistics service providers can enhance their capabilities manifold. The advantages are numerous, including responding to customer queries within minutes, engaging in real-time online negotiations, and integrating their platforms with shipping lines and financial institutions. This shift not only streamlines operations but also opens doors to new horizons.
Imagine a freight forwarding business that can serve four times more customers in the same timeframe by going digital. From my perspective, the benefits extend beyond increased efficiency to include providing cross-border services, offering value-added services like Marine Cargo Insurance and Quality Inspection, and facilitating seamless communication through centralized booking management. The ability to leverage real-time analytics and reporting empowers businesses to make informed decisions for sustainable growth. Oh, by the way, in the next 5 years, these will not be a requirement for consumers but MUST-HAVE services, regardless of where they obtain the services from.
Amid the digital revolution, I see HashMove DLSP platforms emerging as a beacon for freight and logistics companies seeking a seamless transition into the future. In my view, HashMove's platform simplifies and centralizes the booking process, enhances cargo tracking visibility, eliminates paperwork hassles through digital documentation, and fosters transparent communication with customers.
HashMove platform is not just a tool; it is a catalyst for growth, enabling freight and logistics businesses to make data-backed decisions that revolutionize their operations.
As the freight forwarding industry stands at a crossroads, it's essential, in my opinion, to embrace the digital journey for a brighter future. Instead of dwelling on potential losses, forward-thinking companies should focus on the incredible achievements awaiting them. I invite the freight and logistics community to embark on this transformative journey, promising a better digital future where growth is not measured in millions of dollars but in the limitless possibilities unlocked by embracing digitalization.
Connect with HashMove today and step into a future where the horizon is boundless, and success knows no limits.
